Election year stunt? Maybe. Still, this is a great idea — exactly the kind of innovation that City Hall needs.
City officials will soon debut Boston’s first official iPhone application, which will allow residents to snap photos of neighborhood nuisances – nasty potholes, graffiti-stained walls, blown street lights – and e-mail them to City Hall to be fixed.
City officials say the application, dubbed Citizen Connect, is the first of its kind in the nation. It was designed as an extension of the city’s 24-hour complaint hotline for the younger set, making the filing of complaints quicker and easier for iPhone users….
The application, which will be free to download from Apple, will allow residents to use the global positioning system function on their iPhones to pinpoint the precise location of the problem for City Hall. After submitting a complaint, users will get a tracking number, so they can pester city officials if the problem persists.