The Walmart in Norman, Oklahoma refused to accept bike returns until a district manager, acting on a reader tip, reminded the store that they were violating company policy. Reader Keia tried to return the “shoddily constructed,” “dangerous piece of garbage” for a bike that Walmart sold him, but an employee, backed by the store manager, explained that since Walmart could repair the bike, their return policy didn’t apply. That didn’t sound right, so Keia went over their heads…
We’re always hear about the dozens of training videos their employees have to watch after they’re hired. Perhaps the videos should spend a little less time talking about how unions are evil and give more focus to customer service.
Please share widely!
You clearly haven’t worked in retail. Any store, be it wal-mart or anything, is apt to have a structure that is from top-to-bottom, unaware of policy. This isn’t a wal-mart problem.
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p>But hey, whatever makes your agenda feel better.
I’ve never been a fan of Walmart and have boycotted them for many years, despite it being one of the only places to shop (and work for that matter) in a town I once lived in in the midwest. I’m well aware of their anti-union efforts, their low wages, health insurance policies, and on and on.
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p>But WAKE UP Wake up Walmart people! If this is the strongest material you’ve got for keeping your “campaign” in our minds, then you need to do some more work.
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p>I agree with Joe, whatever makes you feel better about your agenda. Most likely won’t help your efforts to recruit any more members.
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p>Why not try organizing efforts that are effective and proactive rather than your “sticking it to the man” methods that appear to be failing and discredits the intentions of your group.